About Us Our Team

Retail Solutions: Bonnie Ruckel and Sarah Simpson

Sarah Simpson, Planes Specialized Logistics Customer Service Team, and Bonnie Ruckel, Planes Specialized Logistics Customer Service Team Lead, explain how their team offers a unique perspective for retailers, based on the past retail experience of many team associates.

The customer service team at Planes Specialized Logistics understand the nuances of a retail logistics project, to include a 7 days a week, 24 hours per day availability model, the need for professional staff onsite, the various fixtures and pieces of equipment necessary, and the importance of consistent communication.